Effective Date: 06/01/2023

This Privacy Policy outlines the practices of New Hope Ketamine Clinic (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you visit our website or utilize our services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Information we Collect:

a. Personal Information: We may collect personal information such as your name, contact details (including email address, phone number, and physical address), date of birth, medical history, and other relevant information necessary to provide medical services.

b. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, and website usage data, which does not personally identify you but helps us improve our website and services.

Use of Information:

a. We collect personal information to provide you with medical services, respond to your inquiries, process payments, and improve our services.

b. We may use non-personal information for statistical analysis, research, and website optimization purposes to enhance your browsing experience.

Information Sharing:

a. We may share your personal information with trusted third-party service providers who assist us in operating our website or delivering services. These providers are contractually obligated to maintain the confidentiality of your information.

b. We may disclose personal information if required by law or when we believe such disclosure is necessary to protect our rights, comply with a legal obligation, or safeguard the safety of our users or others.

Cookies and Tracking Technologies:

a. We use cookies and similar tracking technologies to improve your browsing experience, track website usage patterns, and personalize content. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.

b. We may also use third-party analytics services that employ cookies to collect information about your usage of our website.

Data Security:

a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites:

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by us and does not cover the practices of these third-party websites. We encourage you to review the privacy policies of such websites before providing any personal information.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any personal information collected from children without parental consent, we will take steps to delete it.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time. The revised policy will be posted on our website, and the effective date will be indicated. We encourage you to review the Privacy Policy periodically for any changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

New Hope Ketamine Clinic

Address:  21660 W Field Pkwy Suite 301

                  Deer Park, IL 60010

Email:       info@newhopeinfusion.com

Phone:     847-232-4045